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… programs were used. The first, Mendeley Desktop, version 1.19.8, was a bibliographic data manager from which the ‘.ris’ file used for the analysis pre- sented in Chapters 1 and 2 was derived. The second was Atlas.ti, used for the qualitative … programs were used. The first, Mendeley Desktop, version 1.19.8, was a bibliographic data manager from which the ‘.ris’ file used for the analysis pre- sented in Chapters 1 and 2 was derived. The second was Atlas.ti, used for the qualitative …